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CEO - Administration
Accountable to: Board of Directors

Job Classification: Exempt, Full-Time

Work Schedule: Generally, 8 hours per day per schedule, 8:00 a.m. - 5:00 p.m.

Hospital Designation: Critical Access Hospital, Licensed for 25 beds

Position Overview:

The CEO serves the Caldwell Regional Medical Center (“Hospital”) by working in collaboration with the Board of Directors (“Board”) to provide strategic leadership and financial oversight and direction. The CEO is also responsible for working with the Board of Directors and the Leadership team to establish long-range goals, strategies, plans and policies to foster growth. The CEO communicates with the Board in a timely manner and exercises high-level skills of problem solving and decision making in matters that have a major impact on the ongoing success of the Hospital. The CEO is responsible for day-to-day operations of the hospital and its entities; ensures compliance with regulatory agencies; ensures optimal fulfillment of vision, mission and values; ensures collaboration with stakeholders to identify and respond to healthcare needs of the community and surrounding areas; ensures high standard for quality of care; and ensures that hospital products and services are produced in a cost-effective manner.

Essential Functions:

· Acts as 24/7 point of contact for Hospital, Clinic, Emergency Room, and Ambulance Service.

· Responsible for managing day-to-day operations of the Hospital and its entities.

· Ensures that hospital products and services are provided in cost-effective manner.

· Ensures that quality and patient safety is a top priority at every level in the organization. Responsible for quality improvement and organizational effectiveness programs. Ensures best practice, evidence-based approaches to consistently deliver exceptional, well-coordinated and integrated care that guarantees high-level outcomes and patient satisfaction.

· Sets the tone for financial discipline and the importance of financial balance to achieve the mission and vision of the Hospital. Ensures that operational and financial reports are prepared in accordance with generally accepted accounting principles. Ensures timely preparation of financials for scheduled meetings.

· Develops effective identification and selection processes to recruit quality staff. Responsible for recruitment and proper staffing of physicians and mid-level providers, Medical Director, executive staff, and departmental supervising staff. Collaborate with department supervisors to recruit qualified staff.

· Develops and maintains effective relationships with physicians, nurse practitioners, surgeons, anesthesiologists and other medical staff employed or contracted by or otherwise associated with the organization. Oversees provider scheduling. Oversees credentialing and privileging documentation for all medical staff.

· Responsible for management of the Provider House.

· Collaborates with medical staff and community leaders to assess the health needs of the community and design programs and services to maximize resources to address those needs. Seeks partnerships that help achieve the organization’s mission and vision to improve overall community health.

· Represents and promotes the interests and image of the organization to the government, accrediting bodies, prospective donors, the media, and the community at large. Strives to enhance visibility through application of community relations and marketing activities. Strives for effective and collaborative relationships to foster growth plans.

· Works in conjunction with members of the Caldwell Area Hospital and Health Foundation, Caldwell Hospital Auxiliary, and Caldwell Care Network to promote visibility and carry out the purpose and goals of each respective organization.

· Develops, communicates and leads the implementation of the strategic plan in a manner consistent with the organization’s mission, vision and values. Strategic development will be in collaboration with the Board, medical staff, and department heads.

· Ensures a positive working relationship with the Board founded on honesty, trust, transparency, and collaboration.

· Establishes a unifying vision and culture across the organization. Sets an organizational tone that attracts, retains, motivates and develops a highly qualified workforce. Maintains an open, honest, trusting and collaborative relationship with departmental and executive leaders and develops future leaders within the organization. Sets clear direction for leaders/managers and establishes culture of accountability.

· Maintains policies and protocols outlined in the employee handbook and ensures that policies are understood and consistently interpreted and enforced.

· Collaborate with the Board and staff to ensure that employee benefit programs are appropriately determined and effectively administered.

· Serves as a resource to help reduce costs, enhance revenues, achieve effective utilization and quality goals and objectives, and analyze and utilize information to develop and support management decisions.

· Embraces the transformation occurring in health care delivery and thinks innovatively. Keeps a constant pulse on shifts and trends in the health care, political, social and technological environment.

· Committed to continually improving personal leadership performance. Combines strong ethical judgment with technical and management skills and exhibits values of fairness, honesty and compassion. Maintains open lines of communication and a strong rapport for professional working relationships at all levels.

· Oversees and manages the development of appropriate policies and procedures to ensure compliance with necessary regulatory legislation, regulatory and accreditation agencies, and state licensure. Responsible for annual renewal of facility licensure and timely renewal of other necessary licenses.

· Responsible for facility maintenance.

· Serves as custodian to all contracts; responsible for review, negotiation, and revision of all contracts.

· Responsible for record of capital expenditures including maintenance, repair, useful life, and replacement.

· Responsible for maintenance of all records in accordance with KHA record retention guidelines.

· Fosters a smoothly functioning, efficient organization through anticipating problems and timely and effective resolution of disruptions.

· Addresses patient and staff complaints.

· Performs additional duties as assigned by the Board.

Education/Experience:

· Master's Degree in Hospital Administration, Business Administration or a health care related field preferred

· Bachelor’s degree in Business Administration or related field; required.

· Understanding of benefits and guidelines associated with the designation of Critical Access Hospital. Including but not limited to the familiarity with CAH licensing, requirements and regulations, payments, reimbursements, and funding opportunities.

· Knowledge of marketing, finance, quality, change management and risk assessment.

· Skill in establishing and maintaining effective interpersonal relationships with all levels of management, physicians, employees, business, government and community officials as well as the general public.

· Skill in maintaining effective medical staff relations, governing board relations, interpersonal skills, communications, strategic and financial planning, and leadership.

· Skill in problem solving, negotiations, and issue identification in employee situations.

· Ability to direct and manage within a large organization and ability to integrate and harmonize diversified managerial functions involved in the operations, support and administration of a large health care organization.

· Ability to organize, plan, execute, control and evaluate programs and activities of a hospital with multiple constituencies.

· Demonstrated ability to implement physician recruitment efforts.

· Excellent oral and written communication skills.

· Team building skills and the ability to effectively gain consensus among multiple constituencies.

· Ability to prioritize and manage work effectively and efficiently to accomplish tasks while managing multiple projects at the same time and delivering friendly service.

· Must have the ability to respect diversity and individual needs.

This job description does not state or imply that these are the only activities to be performed by the team member holding this position. Staff is required to follow other job-related instructions and to perform other job-related responsibilities as requested by management.

Contact Information
Rachelle McCaleb - Human Resources
Administration
761 W 175th St S
Caldwell, KS 67022
Email: rmccaleb@crmcks.com
Phone: 620-845-6492

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