Job Posting
Front Registration Clerk
We are actively searching for a PATIENT BILLING SPECIALIST to join our team.
Position Overview:
Responsible for greeting incoming patients, distributing paperwork, entering pertinent information, including insurance and demographic, and handling the processing of insurance.
Knowledge and Skills:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Registration Clerks have to make independent decisions on a daily basis, addressing the best way to handle specific tasks. A Registration Clerk must collaborate with administrators and support personnel, management and clients on a regular basis. Organization and prioritization are the core elements of the Registration Clerk. Ability to multitask, knowledge of basic mathematics and payment processing, strong organization abilities and attention to details are needed for the position of Registration Clerk. Computer experience, with fast and accurate typing skills, along with outstanding customer service skills is necessary for this position. The ability to remain calm and professional, even in emergency situations, is a necessity. Understanding of medical terminology and standard insurance forms is a necessary item.
Essential duties, functions, responsibilities include the following, but are not limited to, and other duties, functions, and responsibilities may be added.
• Follow CRMC policies and departmental policies and procedures, follow personnel policies, be accountable for assigned duties, keep patient information and personnel information confidential, and understand the Patient’s Bill of Rights.
• Communicate effectively both orally and in writing and recognize problems and seek assistance.
• Accept direction from supervisor with a positive attitude
• Participate in required hospital wide training events, and departmental meetings
• Contribute to the success of the organization by participating in councils, task forces, and committees as needed and requested.
• Quality of work will be characterized by striving for excellence in every task.
• Handle inquiries and patient intake
• Maintain updated facility services information
• Ensure all papers are properly filled out and input into system
• Enter and verify that all patient demographics and billing information correctly entered and verified at time of check in
• Direct patients to relevant areas of buildings
• Answers phones and greet visitors
• Obtain signed statements
• Records payments
• Perform insurance data entry
• Contact nurses and doctors about surgeries and meetings
• Maintain medical records of patients in an organized manner
• Ensure patients’ compliance of hospital policies and procedures
• Collate and distribute mail
• Prepare communications, such as memos, emails, reports and other correspondence
• Create and maintain filing systems, both electronic and physical
Physical requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand, walk, sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms, balance, stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Education and Experience:
High School Diploma or equivalent is required. 1-3 years’ experience is preferred
Work Environment:
Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. The noise level in the work environment is usually moderate.
This job description does not state or imply that these are the only activities to be performed by the team member holding this position. Staff is required to follow other job-related instructions and to perform other job-related responsibilities as requested by management.
You can also send your resume via email to jmcguire@crmcks.com.
Caldwell Regional Medical Center (CRMC) takes necessary action to ensure all applicants are treated without regard to their race, color, religion, sex, sexual orientation, age, gender identity, national origin, genetic information, disability, pregnancy, military or veteran status or any other protected characteristic as established by law. For more information, please view the EEO is the Law poster.
CRMC participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program. Please read the E-Verify Notice (Español) and Right to Work (Español) before proceeding with your job application. For additional information about the E-Verify program you may also visit the USCIS website.
In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), CRMC is committed to providing accessibility to employment opportunities for people with disabilities. If you have visited our site in search of information on employment opportunities or need to submit your résumé and you require extra accommodation, please call 620-845-6492 or email bbollman@crmcks.com. Please note that this contact information is for accommodation requests only.
Additional Information
Position Type : Full Time
Shift : Day
Contact Information
Jennifer McGuire - Human Resources
Email: jmcguire@crmcks.com |
